Privacy Policy
Your privacy is important and we believe that it should be protected. This policy tells you how we will use the information you provide to the Urban Homes London website and how you can have control over this. By using the Urban Homes London website and its essential services, you are agreeing to the policy, so please read it carefully.
In most circumstances the information collected about you will be used for the following:
To improve the features on the Urban Homes London website and the services we offer.
To help us improve the personalised service we offer.
To enable you to benefit from relevant third party services.
To support our marketing and promotion activity.
Who we are:
We are Urban Homes London Limited letting agents. Registered in England No. 09761490.
Urban Homes London is a leading provider of all services relating to residential property in the UK, primarily lettings and management. For more information read ‘about us’ section.
Personal information:
When you sign up with the Urban Homes London website or opt to utilise any of the services offered on the site you will be asked to disclose some personal information. This could include your name, email address, telephone number and nature of your enquiry.
In addition to this we also reserve the right to record information concerning how you use this site. This could include making a note of the pages you view, the property searches you conduct, the services you use and the agents you contact.
The information we collect will be used to enhance our offering in order to provide you with a more personalised and effective experience. We may contact you from time to time to inform you of important developments with regard to the Urban Homes London website. Additionally, we may also contact you to let you know about any services or promotions we think may be of interest to you.
You have a right to access the information that we hold about you. From time to time our calls may be recorded for training and quality purposes. To obtain a copy of this information, contact Urban Homes London.
Contacting us about our properties or services:
If you wish to contact us about any of the services offered via the Urban Homes London website you will be asked to complete a short form. Your information will then be sent to the appropriate agent or department you wish to contact. If your enquiry relates to a specific property, the agent will be sent a code to notify them of the particular property you are interested.
Who can access your information?
We reserve the right to retain access to the personal information we have gathered from you. If you have provided the relevant consent, we may from time to time choose to pass your information on to third parties outside of the Urban Homes London.
If you subsequently change your mind about being contacted by these third parties please contact Urban Homes London.